Maisa AI gets $25M to fix enterprise AI’s 95% failure rate | TechCrunch

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In an era where enterprise AI projects are estimated to fail a shocking 95% of the time, the innovative startup Maisa AI is stepping up to the challenge. Recent findings from MIT’s NANDA initiative reveal the stark reality of generative AI adoption in businesses, showcasing significant hurdles that many companies face. However, instead of succumbing to these statistics, forward-thinking organizations are now exploring dynamic agentic AI systems, capable of learning and being supervised. This presents an opportunity for Maisa AI.

Founded just a year ago, Maisa AI is on a mission to redefine enterprise automation by promoting the development of accountable AI agents, rather than the opaque systems that have often led to confusion and inefficiency. With the recent closure of a $25 million seed funding round, led by the European venture capital firm Creandum, Maisa AI has officially launched Maisa Studio. This model-agnostic self-serve platform empowers users to deploy digital workers that can be tailored via natural language.

Maisa AI’s methodology has sparked interest because of its fundamental deviation from other platforms. While many solutions utilize AI to generate responses, Maisa employs it to create a clear process—referred to as a ‘chain-of-work’—that outlines the steps necessary to achieve those responses. According to Maisa CEO David Villalón, this distinction sets their platform apart in a crowded marketplace.

At the core of this innovative approach is co-founder and chief scientific officer Manuel Romero, who previously collaborated with Villalón at the Spanish AI startup Clibrain. The pair’s experiences in the AI sector prompted them to establish a solution aimed at mitigating the phenomenon of hallucinations in AI outputs. Villalón emphasized that while they recognize the potential of AI, the complexity involved in assessing months of work produced in mere moments is unmanageable. This insight led to the development of HALP (Human-Augmented LLM Processing), a method that engages users interactively while allowing digital workers to delineate their processes.

Maisa AI has also introduced the Knowledge Processing Unit (KPU), a deterministic framework specifically designed to reduce the occurrence of hallucinations. Initially focusing on the challenge of ensuring reliability, Maisa soon discovered that their commitment to trustworthiness and accountability resonated with enterprises seeking to leverage AI for essential tasks. Among their current clientele, significant players in the banking, automotive, and energy sectors have adopted Maisa’s solutions.

By catering to the needs of these enterprise clients, Maisa AI aims to establish itself as a more advanced form of Robotic Process Automation (RPA). Their innovative technology promises to deliver productivity enhancements without the requirement for rigid, predefined workflows or extensive manual programming. Notably, Maisa offers both secure cloud-based deployment and on-premise solutions, providing flexibility to suit various business infrastructures.

The implications of Maisa AI’s advancements extend beyond mere functionality; they carry significant promise for the future of AI in the corporate world. At a time when businesses are navigating the complexities associated with generative AI, the focus on accountability and clarity could pave the way for greater trust and wider acceptance of AI technologies.

In summary, Maisa AI’s recent funding and the launch of Maisa Studio exemplify a paradigm shift in how enterprises can harness the power of AI responsibly and effectively. By prioritizing a structured approach to AI processes and addressing the concerns of reliability and accountability, Maisa is not just another player in the AI space—they are potential leaders in the new era of enterprise automation.

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