Cisco and Microsoft deepen partnership for meetings, AI

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In a significant development, Cisco and Microsoft have announced a deeper partnership aimed at optimizing meeting room experiences through advanced technologies. This collaboration comes at a time when businesses increasingly prioritize seamless, efficient communication tools to facilitate remote and hybrid work environments.

At Cisco’s recent WebexOne partner and customer conference, Brady Freese, the lead AV infrastructure engineer at Lowe’s, shared insights about the transformation of meeting spaces in their newly built 25-story tech lab in Charlotte, North Carolina. Faced with the challenge of managing complex meeting room setups, Lowe’s leadership sought Freese’s expertise to simplify the configuration and enhance the overall meeting experience for employees.

One noteworthy change involved consolidating equipment down to two primary devices: a touch panel installed on the conference table and a Room Bar Pro mounted on the wall. This strategic move didn’t just streamline the deployment process; it also significantly improved how meetings were conducted across the company.

As Freese pointed out, Lowe’s previously complicated meeting rooms required specialized expertise for installation, often taking up to a week to set up. However, with the implementation of simplified hardware coupled with Cisco’s Webex Control Hub management portal, the company has seen remarkable efficiency improvements. “We’ve gone from installing a room in about a week or so to deploying three to four rooms a day,” said Freese, showcasing the tangible benefits of this streamlined approach.

Furthermore, the partnership between Cisco and Microsoft will further enhance the meeting room deployment experience. Cisco has indicated plans to integrate its devices natively with Microsoft Teams Rooms, allowing for a more cohesive application interface. This integration is powered by the Microsoft Device Ecosystem Platform (MDEP), a framework designed for manufacturers building Teams-certified hardware.

Alan McCann, director of software engineering at Cisco, emphasized that customers could expect a boost in security and functionality thanks to MDEP updates, alongside Cisco’s established security and remote management capabilities. This alignment highlights a growing trend among tech vendors—the push towards interoperability between different collaboration systems.

Jeetu Patel, Cisco’s President and Chief Product Officer, commented on the shift away from the prolonged era of ‘walled gardens’ that offered little to no room for compatibility between various services. “If you have different collaboration products, they should actually integrate with each other,” he remarked, indicating a commitment to fostering an open ecosystem that protects and nurtures customer investments.

The synergy between Cisco and Microsoft doesn’t end with meeting rooms. Cisco’s similar partnership with Zoom, which includes an application for enabling native Zoom meetings on Cisco’s RoomOS, illustrates this broader industry movement towards unified communication platforms which seamlessly connect disparate systems.

In summary, the strengthened collaboration between Cisco and Microsoft is set to not only simplify the logistics of setting up meeting rooms but also pave the way for enhanced security and productivity. As businesses continue to adapt to the changing work landscape, having versatile, reliable, and easily integrated meeting solutions will be essential for maximizing collaboration and innovation.

For those looking to stay informed about advancements in collaborative technologies and the implications for business operations, this partnership between two tech giants could serve as a vital case study. The evolution of meeting room technology is indicative of the broader shifts toward agility and efficiency in how workspaces are designed and utilized, making it an exciting time for businesses ready to invest in modern communication solutions.

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