The Latest AI News

  • Dublin engineer’s AI voice start-up tackles call-centre overload

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    In a world where technology is becoming increasingly integrated into daily life, the rise of AI voice technology presents a revolutionary solution to a persistent issue: call-centre overload. With the growing reliance on sensors for safety and security, such as fire alarms and low blood sugar alerts, there has been a dramatic increase in the volume of calls to monitoring centres. Mark Harkin, a software engineer turned entrepreneur, recognized this challenge and founded Vox Talk AI, a company dedicated to alleviating the strain on call-centre staff.

    The sheer number of alerts that modern sensors produce is remarkable. However, as monitoring centres face challenges in scaling their operations to match this influx, traditional solutions have often involved hiring more personnel, which can lead to heightened costs without resolving the underlying issues of fluctuating call volumes. Enter Vox Talk AI, which seeks to enhance operational efficiency through the application of advanced AI voice agents.

    Vox Talk AI emerged from Harkin’s passion for AI and large language models. His venture leverages sophisticated text-to-speech and speech-to-text capabilities, empowering AI voice agents to tackle the burden of repetitive, low-risk alerts. Harkin’s vision is clear: he believes that as society continually adapts to AI technology, interactions with voice agents will become commonplace in daily life. Having researched industries where AI could make a significant impact, he determined that the security and alarm monitoring sectors were particularly ripe for transformation.

    Harkin’s innovative approach was not merely theoretical. Before launching Vox Talk, he reached out to over 50 response centres across Ireland, the UK, Europe, and North America, gathering insights about their operational difficulties and identifying AI as a potential solution for a significant challenge in the sector. The feedback he received underscored the necessity for an AI voice that could manage the escalating demand for responses without overburdening human staff.

    The global security and monitoring market represents a staggering opportunity, estimated at over €70 billion, with ongoing pressures related to scale, cost-efficiency, and regulatory compliance. Harkin’s Vox Talk AI stands to offer a unique competitive edge by utilizing AI agents capable of simultaneously handling hundreds of calls, ultimately eliminating frustrating wait times for customers. This is a game-changer for the industry, providing potential for security companies seeking to expand their reach internationally.

    Customers benefit from Vox Talk AI’s capabilities, which support more than 30 languages, enabling companies to bridge communication gaps while ensuring compliance with relevant regulations. Moreover, the platform is designed to handle specific industry workflows, effectively replacing outdated interactive voice response (IVR) systems with more natural, human-like interactions. Such improvements can significantly contribute to a more satisfying customer experience.

    A key milestone for Vox Talk AI was its integration with Sentinel, a well-established alarm-response software developed by Monitor Computer Systems in York. This partnership not only solidified Vox Talk’s status as a designated AI voice provider but also provided access to a vast client base, building credibility and establishing momentum for future growth.

    As the demand for effective communication solutions continues to surge worldwide, Vox Talk AI is poised to reshape the landscapes of call-centre operations within the security sector. With Harkin’s entrepreneurial spirit and dedication to leveraging AI technology, Vox Talk AI stands at the forefront of innovation, presenting businesses with the tools they need to address operational challenges while improving customer interactions.

    Looking to the future, the evolution of AI in voice technology is expected to have an even greater impact on various industries and day-to-day operations. Companies that embrace this wave of technologies will thrive, while those that hesitate may find themselves overwhelmed by the call-centre overload.


  • African languages for AI: project that’s gathering huge new dataset

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    The emergence of artificial intelligence (AI) technologies has ushered in a new era of communication and interaction. However, these technologies predominantly reflect the languages and cultures of the global north, leaving a significant gap when it comes to representing African languages. Recognizing this disparity, a dedicated team of African computer scientists, linguists, and language specialists has embarked on a groundbreaking initiative known as the African Next Voices project, aimed at developing a substantial dataset of various African languages to enhance AI capabilities.

    Funded primarily by the Gates Foundation, with additional support from Meta, the African Next Voices project has become a beacon of hope for inclusivity in the AI landscape. The project spans several countries, including Kenya, Nigeria, and South Africa, where the initiative has kicked off with tremendous enthusiasm. The recently released dataset is believed to be the largest collection of African language data specifically designed for AI training, marking a significant milestone in AI development.

    Language is fundamental to how we interact, express our needs, and hold meaning within our communities. It is the medium through which we articulate requests to AI systems and validate their responses. Unfortunately, many modern AI models, often referred to as large language models (LLMs), primarily rely on datasets derived from a limited selection of languages such as English, Chinese, and some European languages. This lack of representation not only hampers AI’s ability to engage with a diverse user base but also diminishes its understanding of cultural nuances intrinsic to African languages.

    As the usage of AI applications grows across various fields—from education to healthcare and agriculture—the need for AI solutions that truly understand and respect local languages becomes increasingly urgent. The reality is that without robust African language datasets, training AI to function effectively in these contexts becomes nearly impossible. This limitation has led to serious issues such as inaccurate translations and unreliable voice recognition, which further alienates users from technologies that could benefit them.

    The historical marginalization of African languages adds another layer of complexity to this challenge. Decades of policy choices favoring colonial languages in education and governance have resulted in a striking shortage of high-quality digital content in African languages. This ongoing neglect has made it difficult to collate the necessary linguistic data to create viable AI models that serve African populations.

    There are several hurdles involved in building an effective dataset, such as the availability of dictionaries, terminologies, and basic language tools that are frequently taken for granted in other linguistic contexts. African language keyboards, appropriate fonts, and advanced text processing tools capable of handling orthographic variations and dialect diversity are just some of the challenges that need addressing. Without these fundamental resources, the development of reliable AI systems remains out of reach for many African languages.

    The consequences of neglecting African languages in AI development are far-reaching. Poorly developed models can lead to harmful outcomes, such as mistranslations that could distort critical information in healthcare and education. Furthermore, without systems capable of communicating in local dialects, many Africans find themselves excluded from accessing vital news, educational resources, and essential services.

    In conclusion, the African Next Voices project exemplifies a significant step towards leveling the playing field in the AI space. By prioritizing African languages and cultural contexts, this initiative not only aims to enhance the performance of AI tools but also fosters a sense of ownership and representation among African users. This endeavor recognizes that achieving true AI inclusivity is about much more than mere functionality; it’s about respecting cultural identities and ensuring that technology serves all of humanity equitably.


  • AppFolio (APPF): Evaluating Valuation After Launch of New AI Property Management Platform

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    AppFolio (APPF) has recently gained significant attention following the debut of its Real Estate Performance Management platform, a sophisticated AI-powered suite designed to enhance property management outcomes. This launch is particularly noteworthy as it introduces cutting-edge automation features that tackle common challenges within the industry, positioning AppFolio as a pivotal player in the evolving landscape of real estate technology.

    The response from the market has been immediate and positive, with AppFolio’s shares experiencing a sharp 5.46% increase in a single trading day post-launch. However, the company faces a complex landscape; despite this surge, the stock’s year-to-date performance remains at -5.08%. Over the one-year period, the total shareholder return is much more promising at 17.09%. This longer-term perspective reveals a robust three-year total shareholder return of 140.86%, indicating substantial value creation for investors even amidst fluctuations driven by product launches and impending earnings reports.

    As interest in AppFolio’s innovative approach to property management grows, questions arise about whether the firm represents an overlooked value play with untapped potential or if the market has already factored in its anticipated growth trajectory. Recently, analysts have identified a significant shift in sentiment, suggesting that 28.7% of the market views AppFolio as undervalued.

    At present, AppFolio’s share price stands at $235.51, significantly lower than the narrative’s estimated fair value of $330.20. This discrepancy invites a debate on whether Wall Street is adequately accounting for the company’s promising future. The accelerating adoption of AI-powered workflow automation across property management is evidenced by a staggering 46% increase in the industry’s intent to utilize AI, coupled with an impressive 96% of AppFolio’s customers actively engaging with AI solutions. These trends position AppFolio to expand its unit counts and bolster revenue growth, which in turn may enhance net margins through efficiency improvements.

    Investors intrigued by the unfolding narrative around AppFolio will find value in examining the ambitious revenue growth projections, alongside shrinking margins and the potential for an earnings multiplier that could challenge conventional market wisdom. The fair value of $330.20 suggests that AppFolio may indeed be operating in undervalued territory. However, this scenario is not without risks; rising research and development costs, coupled with an overdependence on the U.S. market, could pose challenges if competitive or regulatory pressures materialize.

    Moreover, looking at market multiples, AppFolio’s price-to-earnings ratio currently rests at 41.6x—a considerable premium compared to the peer average of 22.6x and the U.S. software industry’s 34.9x. This elevated ratio hints at investor expectations for growth that exceed broader market trends. However, such a high multiple also introduces valuation risks if AppFolio fails to meet these lofty expectations, raising critical questions about the sustainability of its growth narrative.

    Thus, the release of the Real Estate Performance Management platform comes at a crucial juncture for AppFolio. By leveraging AI to enhance operational efficiency, AppFolio has the potential to revolutionize property management and solidify its market leadership position. The implications are significant for business leaders and investors alike, who will need to stay vigilant as they navigate this rapidly changing environment.

    In light of these developments, those interested in tech investments should keenly observe AppFolio to gauge its impact on the property management sector and the broader implications for AI adoption across various industries.


  • Is That Avocado Really Ripe? This AI App Wants to Tell You for Sure

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    Avocados, the creamy green fruit beloved by many, have become a staple in kitchens around the world. Yet, despite their popularity, determining the perfect moment to enjoy them has always been an elusive challenge. Many people have experienced the disappointment of buying an avocado only to find it either rock-hard or overly mushy, leading to unnecessary food waste. With reports indicating that avocados are among the most wasted fruits globally, researchers at Oregon State University and Florida State University are stepping in with an innovative solution that harnesses artificial intelligence (AI).

    The team has developed a smartphone application that promises to accurately determine an avocado’s ripeness with over 90% accuracy. By utilizing a deep-learning model trained on more than 1,400 iPhone photos of Hass avocados, the AI analyzes various subtle indicators, including texture, color, and shape, which are often overlooked by the human eye. Assistant Professor Luyao Ma from OSU explains that the initiative aims to provide an invaluable tool for consumers and retailers alike. The goal is to make smarter decisions regarding the use and sale of avocados, effectively reducing the astonishing levels of waste associated with this fruit.

    The impact of food waste is staggering; nearly one-third of all food produced for human consumption ends up in landfills. The United States government has recognized this issue and committed to halving food waste by 2030. This ambitious target necessitates innovative solutions across the food supply chain. Ma emphasizes that the avocado ripeness app is merely the start of a broader movement. “Avocados are just the beginning,” he asserts. The technology has the potential to transform how various fruits and vegetables are evaluated for their optimal consumption window.

    While the application is not yet available to the public, its development signifies a significant stride towards leveraging technology in combating food waste. This app could empower consumers to make better purchases and help retailers manage their inventories more efficiently. As food waste continues to pose a critical global challenge, innovations like this highlight a path toward sustainability within the food industry.

    The practicality of being able to instantly assess the ripeness of avocados—and potentially other fruits in the future—could change shopping habits for countless consumers. As we become increasingly environmentally conscious, the capacity to reduce food waste feels more crucial than ever. The app serves not only as a tool for individual consumers but also as a means for retailers to optimize their operations and reduce unnecessary losses, fostering a better relationship between the food industry and sustainability.

    As consumers eagerly await the release of this technology, there are still plenty of traditional methods to help identify ripe avocados. Simple tips, such as checking the avocado’s color and gently squeezing it to feel for firmness, are still effective alternatives while this app is in development.

    In conclusion, the collaboration between Oregon State University and Florida State University represents a promising advancement in the application of AI for everyday decisions. With the creation of an avocado ripeness detection app, they aim not only to assist consumers in selecting the perfect avocado but also to contribute to larger environmental goals by addressing the pressing issue of food waste. As we look to the future, this project could pave the way for further technological advancements that enhance our understanding and consumption of food.


  • Colle AI Integrates Intelligent Automation Engines to Improve NFT Production Efficiency

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    Colle AI, a pioneer in the NFT landscape, has unveiled groundbreaking advancements that are set to revolutionize the production efficiency of Non-Fungible Tokens (NFTs). As digital assets gain unprecedented traction in various industries, the integration of intelligent automation engines by Colle AI marks a significant leap forward. This innovation is timely and highly relevant for business leaders and creators navigating the fast-evolving NFT marketplace.

    On October 17, 2025, the London-based multichain AI-driven NFT platform announced its latest enhancement designed to boost workflow precision while dramatically reducing processing times. The new system allows for the faster creation of multichain assets, paving the way for artists and developers to create NFTs across different blockchain networks more efficiently. With the capacity to support prominent chains like Ethereum, Solana, Bitcoin, XRP, and BNB, Colle AI’s automation engines are versatile and robust with a focus on optimizing asset design and metadata configuration.

    The underlying technology continuously analyzes workflow data in real-time, identifying inefficiencies in the NFT creation process. This dynamic adjustment capability allows creators to respond swiftly to project demands, thus reducing the downtime typically associated with NFT production. The platform’s adaptive logic ensures seamless interaction among various blockchain infrastructures, enhancing both speed and accuracy—a critical factor for developers and artists who seek to stand out in a competitive market.

    According to J. King Kasr, Chief Scientist at KaJ Labs, automation is crucial for driving innovation in digital asset creation. The integration of intelligent automation directly into Colle AI’s core functions empowers creators to achieve greater outputs with enhanced creative control. This not only bridges the divide between the complex nature of blockchain technology and user-friendly design but also fosters a more productive environment for creators.

    For creators and business leaders involved in digital asset creation, the implications are significant. By shifting the focus from technical complexities to creative expression, the Colle AI platform facilitates an environment where innovative ideas can bloom without the burdens of operational challenges. This approach encapsulates a transition towards more accessible NFT creation processes, ultimately democratizing opportunities within the digital art space.

    Colle AI aims to make NFT production more accessible than ever before, allowing artists to transform their ideas into digital assets with ease. This commitment positions Colle AI as an enabler of creativity and innovation in the rapidly growing realm of digital collectibles.

    The strategic implementation of intelligent automation not only revitalizes Colle AI’s infrastructure but also enhances overall operational efficiency. This attracts not only individual creators but also businesses looking to explore potential new revenue streams through NFT assets. As more industries recognize the value of digital art and collectibles, Colle AI’s advancements set a compelling precedent for operational success in this new realm.

    The future of NFT production relies on platforms like Colle AI which embrace advanced technologies to streamline operations and inspire innovation. By focusing on creating user-friendly experiences, Colle AI is paving the way for a broader adoption of NFTs across various sectors, making it an intriguing case study for investors and industry leaders alike. As creators continue to push boundaries, the intelligent automation engines in Colle AI’s toolkit will be critical in shaping their journey.


  • First Internet Bank Integrates Parlay Finance’s AI-Native Loan Intelligence System

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    In a significant move towards enhancing the efficiency of small business lending, First Internet Bank has integrated Parlay Finance’s AI-native Loan Intelligence System (LIS) into its operations. This innovative system is expected to transform the bank’s approach to Small Business Administration (SBA) lending, potentially boosting operational efficiencies by as much as 50%. By automating numerous manual tasks, the LIS aims to provide deeper insights for loan decision-making, streamlining what has traditionally been a time-consuming process.

    According to a press release issued on October 16, the collaboration with Parlay Finance has enabled First Internet Bank to reclaim valuable hours that were previously spent on manual data entry and repetitive tasks. Nicole Lorch, the bank’s President and Chief Operating Officer, emphasized the considerable time savings that the integration has already begun to offer, highlighting a common pain point in the lending industry: manual bureaucracy.

    Craig Fortner, the senior vice president and chief information officer, added that the LIS has seamlessly integrated into the bank’s existing tech stack. This has led to an immediate boost in data quality and workflow efficiency, essential factors for any bank aiming to stay competitive in today’s fast-paced financial landscape.

    The features of the Loan Intelligence System are particularly noteworthy. It offers real-time customer onboarding and guidance, which significantly improves the speed and accuracy of loan submissions. Additionally, the system employs intelligent information validation by tapping into various data sources, including credit bureaus, financial statements, tax records, and incorporation documents. This multifaceted approach not only expedites the decision-making process but also enhances the bank’s ability to pre-vet and structure deals more efficiently.

    For borrowers, the LIS promises to revolutionize the customer experience. Small business owners can now submit inquiries and receive real-time updates regarding their business health, application status, and next steps in the loan process. This level of transparency and communication is crucial for building trust and satisfaction among clients.

    Parlay Finance’s founder and CEO, Alex McLeod, underscored the importance of this integration, stating that First Internet Bank is paving the way for relationship banking in the digital age. By adopting advanced AI solutions, the bank is not only enhancing its own operations but also enabling lenders to serve a much larger segment of the small business market.

    This shift towards automation in loan underwriting is not just a trend; it reflects a broader movement within the financial services industry aimed at improving access to credit. Current reports indicate that as more lenders adopt AI-driven decision frameworks, there is a democratization of access to working capital for small and medium-sized businesses. This is particularly vital in a challenging economic landscape where traditional lending methods may not suffice.

    A study published earlier this year by PYMNTS highlighted that 84% of lenders with robust underwriting practices found that their small business loans were highly profitable, suggesting that an emphasis on data quality can yield significant returns.

    As digital lending continues to evolve, it remains clear that solutions like the AI-native Loan Intelligence System are not merely enhancements but vital components of a competitive strategy for financial institutions. The promise of improved efficiency, better data quality, and enhanced customer experiences indicates a bright future for AI in banking.

    Overall, the integration of Parlay Finance’s LIS by First Internet Bank signifies a major step forward for the industry. It showcases how the adoption of advanced technologies can fundamentally reshape traditional banking frameworks, catering to the evolving needs of small businesses and setting a benchmark for others to follow.


  • Evaxion reports 75% Objective Response Rate in phase 2 trial with AI-designed personalized cancer vaccine EVX-01

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    On October 17, 2025, Evaxion A/S, a clinical-stage TechBio company excelling in AI-Immunology™, revealed groundbreaking results from their phase 2 trial of the personalized cancer vaccine EVX-01. The company reported an extraordinary 75% Objective Response Rate (ORR) in patients suffering from advanced melanoma, marking significant progress in the fight against this challenging form of cancer.

    The findings, presented at the esteemed ESMO Congress, illustrated that among 16 patients treated, 12 displayed objective clinical responses, with four experiencing complete response—an exceptional achievement in a particularly hard-to-treat population. Remarkably, 92% of responders maintained their therapeutic benefits even after a full 24 months of follow-up, with no relapses observed. This durability underscores the potential for EVX-01 not only to treat but also to maintain long-term control over advanced melanoma.

    Crucial to the vaccine’s success is Evaxion’s pioneering AI-Immunology™ platform, which was instrumental in designing the treatment to target multiple neoantigens—unique proteins that manifest from cancer-specific mutations. The trial highlighted a robust immune activation in all patients, with astonishingly 81% of the neoantigens targeted by the vaccine eliciting strong T-cell responses. This level of immunogenicity is particularly noteworthy when compared to historical benchmarks, suggesting that the AI-assisted approach in identifying neoantigens offers precise and effective treatment possibilities.

    Furthermore, the trial demonstrated that 54% of patients had a deepened response to treatment, enhancing from stable disease or partial response to a more promising partial or complete response over the study’s duration. Notably, tumor reduction was confirmed in 15 out of the 16 patients involved, solidifying the efficacy of EVX-01.

    Equally crucial is the safety profile of the treatment; the trial confirmed EVX-01 as well-tolerated, echoing findings from the earlier phase 1 study where its favorable safety was first revealed. The successful performance, both in efficacy and safety, indicates a robust potential for future clinical development.

    Birgitte Rønø, Evaxion’s Chief Scientific Officer and interim CEO, expressed elation regarding these developments, emphasizing that the results set a new benchmark in personalized immunotherapy. Rønø remarked on the significant implications the findings have, indicating that EVX-01 could emerge as a serious contender in treatment options for advanced melanoma.

    As a result of these compelling data, Evaxion is poised to engage more deeply with stakeholders and potential partners to further clinical development. The promise shown by EVX-01 in this trial not only highlights its innovative technology but also its capability for tangible clinical impact, setting the stage for advancements in patient care.

    In anticipation of the findings’ reception, a broader discussion is scheduled for October 22, 2025, in a webinar featuring esteemed key opinion leader Professor Muhammad Adnan Khattak. This discussion will provide greater insights into the implications of EVX-01 and the pioneering work of Evaxion in the realm of personalized immunotherapy.

    With such a powerful demonstration of long-term efficacy and a strong safety profile, EVX-01 has the potential to revolutionize treatment standards for advanced melanoma. The integration of AI in the immunological design of therapies may prove to be a game-changer, benefiting not only patients but also invigorating the landscape of cancer therapeutics.


  • AI-Powered Home Insurance Startup Expands in Risky Florida Market

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    Stand Insurance, a startup revolutionizing the home insurance industry, has successfully raised $35 million in a Series B funding round aimed at expanding its artificial intelligence-driven coverage solutions tailored for homeowners. This significant funding will enable Stand to broaden its reach into the Florida market, notorious for its hurricane threats and marked by a significant protection gap.

    The insurance company previously focused on covering properties in California, particularly in wildfire-prone regions, where it managed coverage on properties valued at a staggering total of $1 billion. With the recent funding, Stand is poised to tackle Florida’s insurance challenges, where the risk of catastrophic storms and hurricanes looms large.

    Stand’s fundraising effort was notably spearheaded by Eclipse, a prominent investment firm based in California, with a portfolio managing assets worth $4 billion. The backing from notable investors such as Lowercarbon Capital and Inspired Capital reflects the confidence in the company’s innovative approach to home insurance.

    The global insurance landscape is currently undergoing seismic shifts, primarily driven by the realities of climate change. The increase in extreme weather events has forced many traditional insurers to withdraw from high-risk markets, exacerbating the protection gap for homeowners. For instance, the Los Angeles wildfire this year alone accounted for an estimated $164 billion in damages, highlighting the urgent need for adaptive insurance solutions.

    Stand Insurance Exchange, as it operates in Florida, employs cutting-edge remote sensing data alongside critical homeowner-supplied information, such as the materials used for windows and even the types of trees in their backyards. This data is processed using advanced AI technology, capable of simulating various environmental factors like wind, heat, and embers, contributing to potential damage assessments.

    According to Dan Preston, Stand’s co-founder and CEO, this innovative approach allows the company to identify vulnerabilities in a homeowner’s property, leading to personalized risk mitigation strategies. Those who adhere to the recommended action plans can not only manage their risks more effectively but also qualify for discounts on their insurance premiums.

    This innovative strategy positions Stand as a leader in the insurtech space, which has attracted over $60 billion in investments globally since 2012, as highlighted in a recent report by Gallagher Re and CB Insights. Approximately a quarter of this investment has been directed toward AI-focused startups, a testament to the growing relevance of these technologies in the insurance sector.

    Stand’s profitability showcases the viability of its business model, even though detailed financial specifics remain undisclosed. The increasing reliance on AI in large insurance companies to enhance risk assessment signals a broader trend in the market, as firms seek ways to better predict and manage risks associated with climate change.

    However, the growing dependence on AI also brings notable challenges. The inherent ‘black box’ nature of AI models can yield inconsistent and unpredictable outputs, making it difficult to ascertain their accuracy. This uncertainty raises critical questions regarding accountability and recourse for homeowners who rely on these assessments for their insurance needs.

    As Stand Insurance embarks on its journey to expand into the Florida market, it stands to not only redefine how homeowners approach insurance amid climate uncertainties but also offers a glimpse into how technology can positively impact traditional industries. The combination of cutting-edge AI with tailored customer engagement strategies marks a pivotal moment for the insurance landscape, making it more responsive to the evolving challenges posed by climate change.


  • BNY Accelerates Deployment of AI Solutions and Agents

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    In a significant stride towards integrating artificial intelligence (AI) into its operations, BNY has announced a 75% increase in the deployment of AI solutions during the third quarter of this fiscal year. This move marks a crucial shift in how financial services leverage technology to enhance efficiency and service delivery.

    As of October 16, CEO Robin Vince revealed that the bank now has a total of 117 AI solutions in production, alongside over 100 AI agents actively assisting employees. This strategic escalation underscores BNY’s commitment to redefining traditional banking processes through AI capabilities.

    During the bank’s quarterly earnings call, Vince emphasized the philosophy guiding their AI strategy: “At BNY, AI is for everyone, everywhere, and for everything.” This approach aims to democratize AI usage across the organization, ensuring that all employees have access to AI tools that can significantly enhance their work efficiency.

    The investment in AI technology is not merely about implementing tools but also fostering a conducive culture for adoption and innovation. Vince articulated that while the firm has established the technology framework to advance rapidly, success lies in building a culture that embraces these changes. The company has a clear vision: providing employees with AI tools enhances their ability to focus on higher-value tasks.

    According to Vince, the AI solutions are versatile and cater to various operational needs, ranging from identifying new business leads to automating payment processes and accelerating client onboarding. These AI systems also assist in automating reconciliation processes, thereby allowing human resources to focus on strategic activities rather than mundane tasks.

    BNY’s AI agents are designed to work collaboratively with employees, taking on roles such as payment validations and repairing code, which not only increases productivity but also empowers staff with more time to engage in complex problem-solving functions.

    In September, BNY introduced the next iteration of its AI platform, known as Eliza. Vince claims that this new version is “smarter, faster and easier to use,” reflecting the bank’s dedication to continuous improvement and user experience.

    In its first year post-launch in fiscal year 2024, Eliza was adopted by 36% of BNY’s workforce, with that number expected to rise to an impressive 96% by the first half of 2025. Such rapid adoption rates illustrate the platform’s effectiveness and the bank’s focus on making AI tools integral to daily operations.

    Further demonstrating its commitment to innovation, BNY recently partnered with Carnegie Mellon University to foster research and development in AI. Through the establishment of the BNY AI Lab, the collaboration aims to unify BNY experts with CMU students, faculty, and staff, focusing on creating reliable frameworks that enhance governance, trust, and accountability in AI applications relevant to the financial sector.

    Vince noted that this partnership is poised not only to advance AI research but also to set industry standards for responsible AI deployment. The collaboration signifies a strategic investment in the future of financial technology, positioning BNY at the forefront of AI development.

    This initiative aligns with the growing trend of financial institutions embracing AI technologies to stay competitive in the evolving landscape of digital finance. With BNY leveraging both internal and academic resources to propel AI advancements, it could lead to innovations that redefine customer interactions and improve operational efficiencies.

    In conclusion, BNY’s accelerated deployment of AI solutions and agents exemplifies a forward-thinking approach to navigate the complexities of modern banking. As the financial services industry continues to evolve, BNY is setting a benchmark for how organizations can harness AI to improve performance, customer experience, and overall business growth.


  • Method teaches generative AI models to locate personalized objects

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    Generative AI continues to advance across various domains, and a recently unveiled method by researchers at MIT and the MIT-IBM Watson AI Lab is pushing boundaries in how these systems recognize personalized objects. Imagine a scenario where a pet owner takes their French Bulldog, Bowser, to a busy dog park. It’s straightforward for the owner to keep track of Bowser amongst the other dogs. However, traditional generative AI models, including the renowned GPT-5, struggle with this seemingly simple task when tasked to do so while the owner is at work.

    This limitation arises because vision-language models like GPT-5 are designed with a strong foundation in recognizing general objects. Yet, they find it challenging to localize personalized objects, such as Bowser the French Bulldog, especially in cluttered environments filled with similar-looking entities. In a bid to enhance the performance of these AI systems, the research team developed an innovative training technique that significantly improves the ability of vision-language models to pinpoint personalized items in a scene.

    The core idea behind this new method involves using meticulously prepared video-tracking data where a specific object is tracked across multiple frames. By designing these datasets to encourage models to focus on contextual clues instead of relying solely on previously memorized information, the researchers aimed to enrich the model’s understanding of object localization. For instance, when fed with several images of Bowser, the retrained model would not only recognize Bowser but would adeptly locate him in a fresh image it hadn’t seen before.

    Impressively, models trained with this novel approach have outperformed state-of-the-art systems in this specific task of object localization. One of the standout features of this new training method is that it preserves the general abilities of the model, enabling it to retain its proficiency across various domains while enhancing its competence in identifying personalized objects.

    This breakthrough has significant implications for the future of AI applications. It could lead to the development of advanced technologies that track specific items over time, from children’s backpacks to endangered species in ecological studies. Furthermore, this method shows great promise for enhancing AI-driven assistive technologies geared toward supporting visually impaired users in locating items within their environment.

    “Ultimately, we want these models to learn from context just as humans do. If a model can perform this well, rather than requiring extensive retraining for each new task, we could simply present a few examples, and it would infer how to complete the task from that context. This represents a powerful capability,” explains Jehanzeb Mirza, an MIT postdoc and one of the lead authors of the research paper.

    Mirza collaborated on this research with co-leads Sivan Doveh, a graduate student from the Weizmann Institute of Science, and Nimrod Shabtay, a researcher at IBM Research. Other contributors included prominent figures such as James Glass, head of the Spoken Language Systems Group at MIT CSAIL. Their findings are poised to be presented at the esteemed International Conference on Computer Vision, highlighting their significance in advanced AI discussions.

    Interestingly, while large language models (LLMs) have demonstrated remarkable capabilities in learning from context—where presenting a few examples allows them to generalize and solve new problems—vision-language models (VLMs) had not shown this capability to the same degree. The MIT researchers initially presumed that a VLM would inherit the context-learning abilities of LLMs due to their structural similarities. However, the reality proved otherwise, pointing to an unexpected shortcoming. The research community is urged to recognize that while VLMs are connected visual and verbal data, they may require different training paradigms to achieve similar learning efficiencies seen in their language model counterparts.